Health care organizations face major challenges to achieve better health results, user satisfaction and to increase their profits in a highly innovative and complex relations environment. Critical success factors being:
-Information management, where using innovative tools helps to consolidate scattered or discarded information, helps to track in real time and in depth the large amount of available information, to identify unexpected relationships among the different conditions of patients and Clinical management, helps to improve the relationship channels with users, among others.
-Process optimization. The adoption of processes that help incorporate a risk management approach, flexibility in respect of the environment, generate synergies among the work teams and guarantees consistently high quality standards.
-Updating human talent. The fast generation of knowledge requires organizations to implement strategies that promote a rapid appropriation of this knowledge by their work teams in order to maintain their competitiveness in the sector.